Your go-to source for generator repairs
Expert repairs for all generator brands
in Memphis and the Mid-South
Your standby generator sits quietly in the background—until the moment you need it most. When the power goes out, you'll quickly discover whether months of inactivity have kept it ready to perform or left it unable to start.
Here's the reality: most generator breakdowns occur at startup. However, the good news is that nearly all of these failures are completely preventable with proper care and expert repair services.
Comprehensive Generator Repair Services
While we exclusively sell and install Cummins generators, our experienced team is fully equipped to handle repairs for all major brands. Whether you own a Generac, Kohler, Caterpillar, or Briggs & Stratton unit, we have the expertise to get it running reliably again.
Quick Response When You Need It Most
As a Benchmark Electric customer, you gain access to our after-hours support service. Consequently, if your generator fails on a Friday night at 9:00 p.m., we're ready to respond. Not yet a customer? Give us a call today, and we'll show you how our dedicated service can provide the reliability you deserve.
Our Parts Advantage Sets Us Apart
Unlike other companies that leave you waiting weeks for parts to arrive, we maintain an extensive inventory of common components for immediate repairs. Therefore, we can typically resolve most generator problems the same day you call.
Experience That Delivers Peace of Mind
With over 20 years of experience in generator installations, service, and repair, our team knows how to minimize or eliminate downtime entirely. As a result, you and your family enjoy the confidence that comes from having a standby generator that performs precisely when you need it most.
Understanding Why Generators Fail to Start
The #1 Cause: Battery Failure
Surprisingly, more than half of all generator startup failures involve a defective battery. In fact, every major generator manufacturer recommends replacing your generator battery every two years. Keep in mind that a battery may show 12 volts on a meter yet still lack sufficient cranking power to turn over your engine.
The #2 Reason: Neglected Maintenance
Beyond battery issues, lack of routine maintenance stands as the second leading cause of generator failure. Most manufacturers recommend performing preventive maintenance every 200 engine hours or at least once annually—whichever comes first.
Be sure to view our generator service page for more information.
Schedule Your Generator Repair Today!
At Benchmark Electric, our customers are our top priority. If your generator has developed a fault or refuses to start, don't wait for the next power outage to discover the problem. Instead, reach out to us today for prompt, professional service.
Your generator protected your family once. Now, our job is making sure it's ready to do it again.
Get Started Today
Call us at 901-590-4968
Monday - Friday, 7:30 AM - 5:00 PM
Or use our online contact form to schedule your maintenance or repair service.
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