Generator Routine Maintenance and Repair
Generator routine maintenance and repair services offered by Benchmark Electric includes all major generator brands. While we are a Cummins Power Generation authorized dealer, our experienced technicians have a wealth of experience maintaining and repairing other generators including Caterpillar, Briggs and Stratton, Generac, and Kohler equipment.
Routine GENERATOR MAINTENANCE PROTECTS YOUR INVESTMENT AND ENSURES YOUR GENERATOR IS READY
Routine scheduled generator maintenance is vital to the reliable operation of any power generation system. Any product that has an engine requires routine maintenance whether it's a car, truck, lawn equipment, or a standby generator system.
Benchmark's Preventive Maintenance Program Ensures Reliable Generator Performance

Benchmark Electric offers a Preventive Maintenance Program to ensure that your power generation equipment is running properly when you need it most.
Consistent routine generator maintenance increases equipment reliability and durability. A standby system tested and inspected on a regular schedule will perform as needed at critical times.
Most standby generator manufacturers recommend routine generator maintenance, including an oil & filter change, every 200 engine hours or annually, whichever occurs first. So, if you have been on generator power for a week or longer, it's time to schedule maintenance.
The Most Common Reason for Most Generator Failures
Battery failures is the #1 cause of generator fail to start issues. The generator industry recommends replacing the battery every two years, even if the battery indicates a 12V output reading. As a result, customers enrolled in our Preventive Maintenance Program receive a new generator battery every other year to guard against this fail to start issue.
Let A Professional Handle It

Routine generator service is not just about changing the oil and filter or replacing the battery every two years. Professionally maintained standby power systems include a myriad of checks and testing.
Our factory-trained and certified generator technicians have a trained eye in spotting developing problem issues. Minor issues are identified and resolved before becoming major problems. As a result, homeowners experience fewer unscheduled downtime and lower unplanned repair costs.
Standby power systems for homes and businesses require a significant investment. Customers enrolled in our Preventive Maintenance Program ensure reliable generator performance during power outages and grid failures.
For more information on our Preventive Maintenance Program or to schedule your next service, call us at 901-590-4968 Monday - Friday, 7:30 am - 5:00 pm.
Generator Repair Services
How to Minimize Costly Generator repairs
Generator repair services from Benchmark Electric is available for all makes and models of standby power equipment. While we specialize in Cummins sales and service, we also offer generator repair services for a wide range of other manufacturers including Caterpillar, Generac, Kohler, and Briggs and Stratton.

Stocked Parts Department Means Less Downtime
Benchmark Electric maintains a stocked parts department for Cummins equipment enabling us to keep downtime to a minimum. No need to wait upwards of a week or longer for a part to be shipped from the manufacturer.
Additionally, Benchmark Electric has access to generator parts from other manufacturers.
The best way to minimize costly generator repair services is to implement a routine maintenance plan. Benchmark Electric offers a Preventive Maintenance Program to ensure reliable generator performance and to guard against fail to start issues.
All generator manufacturers recommend a full maintenance checkup every 200 engine hours or at least annually. So, if your generator runs continuously for a week or longer, be sure to schedule a full maintenance checkup.
Additional generator services
- Load Bank Testing is an essential part of maintaining a standby generator. Testing at full load helps identify potential problems.
- Automatic Transfer Switch Testing helps ensure the ATS switches power to the generator during a power outage. In addition, the ATS is tested to switch loads back to the grid when utility power is restored.
- New System Startup and Commissioning includes generator testing with various new loads applied. In addition, our customer education experience helps homeowners better understand the new equipment and how it operates.
- Scheduled Maintenance Plans are available to keep your standby generator in top shape. Learn more about routine generator maintenance.
- After hours Emergency Service is available to our customers.
To get started with the service or repair of your standby generator system, call us at 901-590-4968 or send us a message using our Contact Form.
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